Shipping Policy

Shipping Policy

Last updated: 27.012026

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

📦 Order Processing Time

All orders are processed within 12 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order has been processed, you will receive a notification with tracking information.

Please note: During high-demand periods, processing times may be slightly longer.

🚚 Shipping Time & Delivery Estimates

We ship to customers worldwide. Estimated delivery times are as follows:

  • United States: 12 business days

  • No Worldwide Shipping at moment.

Delivery times are estimates and may vary due to customs delays, carrier issues, weather conditions, or peak seasons.

🌍 Shipping Locations

We currently ship to most countries worldwide. If we are unable to ship to your location, you will be notified at checkout or contacted after placing your order.

💰 Shipping Costs

Shipping costs are calculated at checkout.

  • Free shipping may be available on select orders or during promotional periods.

  • Any applicable shipping fees will be clearly displayed before you complete your purchase.

📍 Tracking Your Order

Once your order ships, you will receive a tracking number via email.
Tracking information may take 24–72 hours to update after shipment.

🛃 Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
We are not responsible for delays caused by customs clearance.

❗ Delayed or Lost Orders

If your order has not arrived within the estimated delivery time:

  1. Please check your tracking information first

  2. Contact us at flypurr@outlook.com with your order number

We will gladly assist you and work with our shipping partners to resolve the issue.

❌ Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

📩 Contact Us

If you have any questions about our Shipping Policy, feel free to contact us at:
Email: flypurr@outlokk.com